Warehouse and Logistics Manager

Miami, FL
Full Time
Entry Level
Warehouse and Logistics Manager (Qpay)

Job Description:
The Warehouse and Logistics Manager is 100% on-site, Monday-Friday, and will oversee the entire day-to-day operations of the Qpay Warehouse with a key focus on the shipping and receiving of Phones, SIM cards, Laptops, and SSM parts. The ideal candidate will be detail-oriented, proactive, and experienced in logistics within a technology-focused environment.

Responsibilities:
  • Management of monthly inventory counts, both inbound and outbound
    • Cell Phones
    • SIM Cards
    • Company Laptops
    • SSM Parts
  • Development and management of the Marketplace RMA process
  • Processing of vendor invoices and working efficiently with other internal teams to make sure vendor terms are met
  • Ensure all inbound cellphone shipments and returns are efficiently processed, including thorough testing of new stock and RMA returns according to company protocols.
  • Ensure all company laptop shipments and returns are efficiently processed, including conducting laptop wipes according to company protocols.
  • Plan, organize, and optimize warehouse layout and space utilization to maximize efficiency.
  • Management of all delivery service and packing companies
    • FedEx
    • UPS
    • USPS
    • Uline
  • Coordinate logistics for inbound and outbound shipments to ensure timely and cost-effective transportation.
  • Tracking of all shipped items, including but not limited to Cell Phones, SIM Cards, Laptops, SSM Parts and RMA’s across various worksheets for company accuracy and compliance
  • Conduct monthly audits that will help in identifying and addressing any stock discrepancies.
  • Enforce company policies, health and safety regulations, and compliance standards in accordance with warehouse regulations
  • Regularly audit safety practices to maintain a safe working environment, documenting safety protocols.
  • Maintain proper equipment certifications, including forklift operation, and ensure safe handling practices.
  • Identify and implement process improvements to reduce operational costs and enhance warehouse efficiency.
  • Monitor key performance indicators (KPIs), providing regular reports on inventory accuracy and operational metrics to management.
  • Collaborate with other departments to streamline operations, resolve issues, and improve customer satisfaction.

Qualifications:
  • Bachelor’s degree in logistics, supply chain management, business administration, or related field (preferred).
  • Minimum of 5 years of experience in warehouse or logistics management, with experience managing shipments, RMAs, and inventory.
  • Proficiency in warehouse management systems (WMS), ERP software, and Microsoft Office Suite.
  • Strong organizational, analytical, and problem-solving abilities.
  • Excellent communication and collaboration skills.
  • Ability to work from 9:00 a.m. to 5:00 p.m., with flexibility as needed.
  • Knowledge of industry regulations, OSHA standards, and safe handling procedures.
  • Forklift certification and experience with warehouse equipment preferred
  • Ability to work independently, manage time effectively and prioritizing tasks to meet deadlines
  • Ability to work in a fast-paced environment that involves the capacity to multi-task
  • Bilingual (Fluent in both English and Spanish)


Salary: $60,000
This is a non-exempt position.


 
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